Policies & Procedures

Payment Methods

Purchasing products on this website requires valid credit or debit card information entered on the website order form. LEKITHOS currently accepts the following cards: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. By submitting such credit or debit card information, Buyer gives LEKITHOS permission to charge the purchase to the card designated on the order form. LEKITHOS reserves the right to cancel any order, any time and for any reason. If Buyer’s credit or debit card has already been charged and the order is cancelled, Buyer shall receive a credit to the card account in the amount of the charge. LEKITHOS will not be responsible (i) for any charges that card issuer may apply as a result of processing the order, (ii) if the card issuer refuses or fails to authorize payment, or (iii) for any delays or non-delivery of products that may arise due to any validation checks that may be carried out regarding payment or identification. Orders will be processed, packed and shipped within three (3) days upon receipt, pending payment verification.

 

Order Acceptance

Each product shall be inspected by Buyer within five (5) days after receipt. Failure to so inspect shall constitute a waiver of Buyer’s rights of inspection and shall be equivalent to acceptance of such product. If the Buyer after such inspection rejects any such product shipped pursuant to this contract, he shall fully specify all claimed defects and non-conformity in a notice of rejection sent to info@lekithos.com (with PRODUCTION DISPUTE in the email title) within fifteen (15) days after receipt of the product. The failure to specify any defect or non-conformity shall constitute a waiver of that defect or non-conformity. Products shall not be returned to LEKITHOS without LEKITHOS’s express permission.

 

Shipping and Handling

Orders will be processed, packed and shipped within three (3) days upon receipt, pending payment verification. LEKITHOS shall not be liable for failure or delay in shipment of any accepted order or any part thereof by reason of shortage of materials, labor difficulties, floods, fires, government priorities, actions taken or threatened by any government agencies, acts of God, or other contingencies or acts not within the sole control of LEKITHOS.

LEKITHOS shall have the right to deliver any products ordered by a Buyer in separate shipments and on different dates. Packaging and packing is in accordance with Seller’s standard practices, unless otherwise stated.

 

Miscellaneous

Unless otherwise agreed, it is understood the product herein specified is for consumption in the United States of America. For shipping and return questions please see Shipping Policies and Returns.

Please email info@lekithos.com with further questions, or call Customer Service at 1-888-938-5188, Monday – Friday 9AM – 5PM EST.

 

Shipping Policies and Returns

Orders will be processed, packed and shipped within three (3) days upon receipt, pending payment verification. Back-ordered item(s) will ship free-of-charge to the customer once available unless canceled in the meantime. Orders to PO Boxes, APO/FPO/DPO are sent via the United States Postal Service (USPS) only.

If Buyer is not completely satisfied for any reason with the product(s), Buyer can return the unused portion of the order within fifteen (15) days of purchase for a full refund in the original form of payment less the original shipping and packaging charge. Buyer must carefully package the product(s) and is responsible for the cost of return shipping. LEKITHOS must physically receive the returned product(s) within the thirty (30) day period to warrant a refund. LEKITHOS reserves the right to reject any return that does not comply with these requirements. Buyer may send return product(s) and receipt to: Lekithos Inc.

Attention:
Returns Department
3309 Northlake Boulevard
Suite 202
Palm Beach Gardens, FL 33403

Please email info@lekithos.com with further questions, or call Customer Service at 1-888-938-5188, Monday – Friday 9AM – 5PM EST